You will need to have a Google Account in order to activate Find My Phone. You can deactivate the feature by selecting deactivate in Find My Phone’s setting. Once you deactivated the feature, your phone will not be protected by Find My Phone.
If the missing device is connected to both Internet and Google Services, then the status is “online”. You can attempt to locate your device through our web portal. If the missing device is not connected to Internet or if Google Services are unavailable, then the status is “offline”. You can attempt to locate your device through SMS commands. P.s. If your phone is out of service or powered off, you won’t be able to use feature find my phone.
Firstly, you need to have 360 Security installed on your device and the feature Find My phone activated. By logging on our website http://findphone.360safe.com , you can then use GPS to locate your lost device.
After logging on http://findphone.360safe.com , click the "Lock" button you can check the record at Notification in up-right corner. If there is a pop-up that requires you to send SMS, then you need to send an SMS verification to lock your device.
You can unlock your phone by simply entering your Google Account, you activated before in the Find My Phone feature.
You can remove the battery from your device. If your phone has a built-in battery, the alarm will automatically stop after 1 min.
If someone has changed the SIM card in your lost device, your security contact will receive a message from a new phone number, which you can send the SMS command to.
You can change security contact in Find My Phone’s settings, under Security Contact.
You can send SMS command with any other phone number to the one in the lost device.
If you have any more questions, comments or concerns, please feel free to contact us at firstname.lastname@example.org. We will try out best to help you out.